Spa Management Level 1

Spa Management Level 1

The comprehensive course prepares students to meet/exceed industry demands, all the while effectively learning to cope with the pressures of the esthetics industry. Through out the program students acquire and develop interpersonal skills and learn the key important business principles. Students are given opportunities to perfect their selling techniques/skills. Assess and carefully address difficult situations and work on developing strong customer service skills. For students aspiring to gain self-employment the course prepares them to deal with the daily challenges of successfully operating a salon/spa.

The following topics are covered in this curriculum

  • Customer Relations
  • Greeting customers
  • Customer service
  • Retailing/meeting quotas
  • Proper record keeping
  • Customer follow ups
  • Telephone techniques
  • Professional Image/conduct
  • Menu creations
  • Job Searching
  • Resume Creations
  • Entrepreneurship
  • Booking Appointments
  • Basic Marketing Techniques
  • Advertising techniques & methods
  • Spa layouts
  • Facility Design/ layout
  • Interviews
  • Professional resume writing
  • Visual displays
  • Promotion

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Esthetics & Cosmetology Certification School in Toronto, Ontario
Accredited Private Career College by the Ministry of Training, Colleges & Universities
Proud members of: Ontario Association of Career Colleges & the National Association of Career Colleges